Productivity and artificial intelligence
OptimisationLocal shops and independent tradesLocal customer-facing practice

Mapping repetitive tasks

Learn to record frequency, duration, error rate, dependencies and value in the “Local customer-facing practice” specialisation. This programme for local shops and tradespeople asks you to produce a repetitive-task map, then verify repetitive tasks ranked by potential benefit. At advanced level, you will compare meaningful alternatives and improve an observed outcome.

Estimated workload · 12 hr 24 min · including workshops8 modules · 24 lessonsCompletion certificate

LEARN · PRODUCE · PROVE

A programme built around a professional outcome.

Start from your situation, practise a professional operation and build Repetitive-task map · comparative experiment and improvement report — local shops and tradespeople.

01

Assignment

test two alternatives and correct the one producing friction while building a repetitive-task map for local shops and tradespeople

02

Learning case

Atelier du Canal — a work process being simplified without losing human oversight

03

Expected evidence

repetitive tasks ranked by potential benefit

Final assessment: demonstrate improvement through a controlled comparison using the repetitive-task map and the criterion repetitive tasks ranked by potential benefit. The certificate confirms programme completion; it is not a state-recognised qualification or CPF certification.

04

Your working template

A blank template and completed example to download in every lesson.

05

How your work will be assessed

Four explicit checks before completing your work.

06

Varied activities

15 workshop minutes in the first lesson, followed by audits, simulations, comparisons, calculations and decisions according to the subject.