Brand and identity
Practical implementationLocal shops and independent tradesLocal customer-facing practice

Brand promise

Learn to connect a distinct benefit, specific audience and proof in the “Local customer-facing practice” specialisation. This programme for local shops and tradespeople asks you to produce a verifiable brand promise, then verify promise understood and trusted by the audience. At intermediate level, you will complete an entire professional workflow independently.

Estimated workload · 9 hr 36 min · including workshops8 modules · 24 lessonsCompletion certificate

LEARN · PRODUCE · PROVE

A programme built around a professional outcome.

Start from your situation, practise a professional operation and build Verifiable brand promise · complete operational deliverable — local shops and tradespeople.

01

Assignment

design and execute the complete workflow from start to finish while building a verifiable brand promise for local shops and tradespeople

02

Learning case

Boutique des Tilleuls — a brand experience being clarified

03

Expected evidence

promise understood and trusted by the audience

Final assessment: deliver a usable professional output and explain each production choice using the verifiable brand promise and the criterion promise understood and trusted by the audience. The certificate confirms programme completion; it is not a state-recognised qualification or CPF certification.

04

Your working template

A blank template and completed example to download in every lesson.

05

How your work will be assessed

Four explicit checks before completing your work.

06

Varied activities

11 workshop minutes in the first lesson, followed by audits, simulations, comparisons, calculations and decisions according to the subject.